Services

We offer specialized and customized services for organizations, workplaces and individuals. Our spectrum of processes help people find their own mutually acceptable solutions. The goal is to assist individuals in conflict to be able to communicate their unmet needs and interests effectively. The spectrum of processes include:

  • Customized training in communication, conflict resolution and management skills. Our workshops are co-created with the client to respond to their needs and expectations.
  • Mediation services for workplace conflicts with two-party interpersonal conflict and more complex multi-party disputes. Mediation is a voluntary and confidential way to resolve conflict and has the potential to repair the workplace relationship.
  • Facilitating groups in conflict, managing team dynamics, interpersonal styles and identity-needs, dealing with difficult behavior and deep-rooted emotions in the workplace, and exploring cultural competency in diverse work environments.
  • Community conversations to explore common concerns and mutual interests towards their strategic goals.

We provide practical and effective resources to assist clients in developing creative options that address differing needs and interests. We offer skills-based, experiential training to respond to the clients' needs, hopes and expectations.

Our community-based conflict resolution training is dedicated towards equipping individuals, organizations and communities with skills, tools and processes to work effectively in culturally diverse environments. We are committed to co-creating and customizing skills-based training to strengthen local capacity.

Workshops include:

  • Conflict Resolution Training
  • Interest Based Negotiation training
  • Managing Conflict in the Workplace
  • Understanding Deep Rooted Conflict and the roots of Lateral Violence
  • Difficult Behaviors' and High Conflict Personalities
  • Cultural Competence in the Workplace
  • Hosting Community Conversations
  • Is Everyone at the Table?
Every word has three definitions and three interpretations.

-- Costa Rican proverb
It always seems impossible until it is done.

-- Nelson Mandela
Education is the most powerful weapon which you can use to change the world.

-- Nelson Mandela
In the middle of difficulty lies opportunity.

-- Albert Einstein
Speak when you are angry and will make the best speech you will ever regret.

-- Ambrose
Exclusion is never the way forward on our shared path to freedom.

-- Desmond Tutu
A bird doesn't sing because it has an answer. it sings because it has a song.

-- Maya Angelou